Refund Policy
At elearningplatform.in, we strive to provide high-quality online learning experiences. Please read our refund policy carefully before enrolling in any course.
1. Course Purchase & Access
Once a course is purchased and access is granted, the purchase is considered final unless otherwise stated. By enrolling, you acknowledge that digital content is delivered immediately.
2. Eligibility for Refund
Refunds may be considered under the following conditions:
- The course content is not accessible due to a technical issue from our platform that cannot be resolved within a reasonable timeframe.
- Duplicate payment or incorrect transaction due to a technical error.
- The course is cancelled by elearningplatform.in.
Refund requests must be raised within 7 days of purchase.
3. Non-Refundable Cases
Refunds will not be provided in the following scenarios:
- Change of mind after course access has been granted.
- Partial course completion or lack of participation.
- Failure to complete the course within the access period.
- Dissatisfaction with course content, teaching style, or outcomes.
- Downloaded materials, certificates issued, or lifetime access courses (if applicable).
4. How to Request a Refund
To request a refund, please contact us with the following details:
- Registered email ID
- Course name
- Transaction ID / Order ID
- Reason for refund
Requests can be sent to: [support@elearningplatform.in]
5. Refund Processing Timeline
If approved, refunds will be processed within 5–8 working days to the original payment method. Processing time may vary depending on the payment gateway or bank.
6. Payment Gateway Charges
Any payment gateway or transaction charges, if applicable, may be deducted from the refund amount.
7. Policy Updates
elearningplatform.in reserves the right to modify this refund policy at any time. Any changes will be updated on this page.